Payment Policy
This policy explains how you can pay for your Chiccubs order.
1. Accepted payment methods
- Credit and debit cards: Visa, Mastercard, American Express, Discover, Diners Club
- PayPal
- Venmo (available to US customers through PayPal)
- Shop Pay
- Apple Pay (on supported Apple devices and browsers)
- Google Pay (on supported devices and browsers)
The payment icons shown at the bottom of our website are exactly the methods listed above.
2. Currency
All prices are shown and charged in US dollars (USD). If your card is issued in another currency, your bank may convert the amount and may charge a foreign transaction fee.
3. When you are charged
Your payment is taken in full when you place your order. We start making your order only after payment is confirmed.
4. Payment security
Payments are processed by Shopify Payments and PayPal over encrypted (SSL) connections. We never see or store your full card number.
5. Taxes and shipping
Shipping costs and any applicable sales tax are calculated and shown at checkout before you pay. Import duties for the US, Canada and Australia are included in our prices, so there is nothing extra to pay on delivery.
6. Declined or failed payments
If your payment is declined, please check your card details, billing address and available balance, or try another payment method. If the problem continues, contact your bank or email support@chiccubs.com.
7. Refunds
Approved refunds are returned to your original payment method within 7 business days of approval. See our Returns and Refunds Policy.
8. Cancellations
Orders can be cancelled within 12 hours of placing them for a full refund.
Contact: support@chiccubs.com
